OCFS Psychotropic CPS Case Aide

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Department of Health and Human Services (DHHS)

Child Protective Services Case Aide

Opening Date: September 30, 2026

Closing Date: October 14, 2026

Job Class Code: 5074

Grade: 18 (Pro/Tech)

Salary: $21.66 – $27.67 per hour*

*Employees in this classification begin at $21.66 per hour, step 3 of the pay scale

Position Numbers: 02000-4174

Location: We have one vacancy that can be located in our Augusta, Portland, or Biddeford offices.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

This is a specialized Child Protective Services Case Aide position. As a Child Protective Services Case Aide, you will play a vital role in the health and wellbeing of children served by the Office of Child and Family Services – Child Welfare division.

You will be:

Assisting in gathering health records for children in custody of the Department

Reviewing health records, child welfare reports, Health Info Net, and assisting with subsequent data entry, analysis, and uploading to the electronic information system.

Tracking and reporting of health records and information gathered

Communication and collaboration with medical office personnel and child welfare staff

Assisting in tracking, documenting and electronic filing of informed consent forms

Tracking and responding to psychotropic medication review requests

All other tasks, projects, and duties as assigned

A successful candidate will have strong interpersonal skills, organizational and computer skills. This position is part of a team dynamic that’s main objective is to assist, inform, and interact with OCFS staff, resource parents and medical providers.

Minimum Qualifications:

To qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities.

This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.

Preference will be extended to candidates possessing the following skills/experience:

1. Prior experience with medical records or work in the medical or mental health field.

2. Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Application Information:

For additional information about this position please contact Jenna Wolfinger, Child Wellbeing Supervisor at (207) 592-5487.

To apply, please upload a recent resume (if available) and cover letter addressing each of the two competency areas identified in the above section.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.Hernandez@Maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• •Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• •Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value) , depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• •Health Insurance Premium Credit – Participation decreases employee-only premiums by 5% . Visit the Office of Employee Health and Wellness for more information about program requirements .
• •Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• •Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• •Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• •Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• •Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .
• •Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• •Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
• •Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

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