Office Manager

About the Role

The HR Operations Associate at Arcana will work closely with business and engineering teams to support and scale people operations. This is a hands-on, fast-paced role focused on employee experience, HR operations, and process excellence. You will be a key point of contact for employees and play a critical role in ensuring HR processes are smooth, timely, and consistent.

Responsibilities

Own end-to-end onboarding operations: documentation, coordination, checklists, and employee readiness.

Support HR operational processes, including attendance/leave tracking, HRIS updates, and employee records.

Serve as the first point of contact for employee queries with empathy, professionalism, and confidentiality.

Support employee engagement initiatives/events, celebrations, surveys, and help drive follow-ups.

Contribute to HR projects and process improvements; identify opportunities to simplify and automate workflows.

Coordinate with Finance and Legal teams on addendums, contracts, and policy updates.

Support onboarding and exit operations for expatriate employees (if applicable).

Assist with HR audits/ISO documentation and ensure accurate record maintenance.

Requirements

Master’s/Bachelor’s degree in HR or related field.

0–1 year of experience in HR Ops/People Operations. MBA HR freshers are strongly encouraged to apply.

Strong communication and relationship-building skills.

Highly organised, detail-oriented, and able to manage multiple priorities.

Proactive, resourceful, and a strong team player.

Proficient in MS Office, HRIS tools, and general HR technology.