Office & Payroll Administrator

We are seeking a reliable, detail-oriented Office & Payroll Administrator to support day-to-day office operations and assist with accurate and timely payroll administration. The ideal candidate is organized, responsive, discreet, and comfortable working in the fast-paced skilled trades environment.

Key Responsibilities

Administrative

Support day-to-day office operations and help ensure the office and field teams have the resources needed to operate efficiently

Assist Area Fields HR with new hire onboarding and offboarding practices, including managing company property (distribution and collection); ordering uniforms, company tours; ProSkill welcome packets

Maintain organized employee, payroll, office, and operational records while protecting confidential information

Assist with Accounts Payable, Accounts Receivable, invoicing, and other general financial or administrative tasks as assigned

Coordinate office supplies, uniforms, inventory, vendors, and other administrative needs

Support managers and employees with routine administrative questions and requests

Assist with planning and coordinating internal meetings, company events, networking events, trade shows, and other business activities

Payroll

Assist with the preparation and processing of weekly payroll

Work with managers to review employee timecards and timesheets for accuracy and completeness before payroll deadlines

Review technician job tickets, commissions, bonuses, spiffs, and other variable compensation information for completeness and accuracy

Assist with entering, reviewing, and validating payroll-related information in ADP

Help identify missing, incomplete, or inconsistent payroll information and follow up with managers for corrections

Respond to routine employee payroll questions and escalate payroll discrepancies or complex issues to the appropriate Payroll or Area Field HR

Maintain payroll documentation and records in accordance with company procedures and confidentiality requirements

Support compliance with company payroll procedures and applicable federal, state, and local wage-and-hour requirements

Marketing

Partner with Home Office Marketing Team to support local marketing and Brand initiatives

Assist with social media engagement, employee participation, and local content opportunities

Help coordinate promotional events, community outreach, trade shows, and networking activities

Assist with organizing marketing materials, branded items, signage, and other promotional supplies

Support local campaigns and company initiatives designed to increase Brand awareness and community presence

Employee Engagement

Coordinate employee recognition programs, including birthdays, anniversaries, milestones, and other celebrations

Assist with employee retention and engagement initiatives

Plan and coordinate team-building activities, employee appreciation events, holiday celebrations, and inter-office gatherings

Support internal employee communications and help promote company events and initiatives

Serve as a positive point of contact for employees and help create a welcoming, organized office environment

Partner with managers and HR on activities that support employee morale, culture, and engagement

Qualifications

2+ years of payroll administration, payroll processing support, or closely related experience preferred.

4+ years of office administration or related administrative experience preferred.

Experience using Service Titan is preferred

Experience with ADP, Paylocity, Paychex, or a similar payroll/timekeeping system.

Working knowledge of payroll practices, timekeeping, overtime, deductions, and wage-and-hour requirements; Arizona payroll experience is a plus.

Proficiency in Microsoft Excel and the ability to work accurately with calculations, reports, and payroll data.

Knowledge, Skills & Abilities

High level of confidentiality, professionalism, and discretion

Strong organizational skills and exceptional attention to detail

Ability to identify discrepancies, research issues, and communicate corrections clearly

Strong written and verbal communication skills

Ability to prioritize multiple responsibilities and meet payroll and administrative deadlines in a fast-paced environment

Strong customer-service mindset and ability to work collaboratively with managers, employees, HR, Payroll, Benefits, and other support teams

Ability to understand, calculate, and explain payroll-related figures and basic financial information.

Proficiency with Microsoft Office, including Word, Excel, and Outlook

• Familiarity with service industry is a plus
• #CGHP

Pay Range

$26 — $28 USD

About Champions Group:

Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, Lex Cooling, Heating, Plumbing & Electrical, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo’s Air Conditioning & Heating.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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