Operations Coach/Retail Supervisor, Nike Gold Coast

WHO WE ARE?

Nike isn’t just about outfitting athletes—it’s about pushing boundaries, chasing dreams, and redefining what’s possible. We seek bold thinkers, creators, and leaders who bring passion and energy to the game. At Nike Retail, you’re the face of the brand, delivering top-tier service and product expertise to a community that lives for sport and style. Ready to grow, innovate, and be part of something bigger? Let’s make it happen.

WHO ARE WE LOOKING FOR?

To stay at the top of our game, we’re looking for an Operations Coach (3IC) who can help provide the kind of above-and-beyond service that inspires Nike fans for life!

WHAT WILL YOU WORK ON?

Leading a small team of employees, you'll be part of a diverse and inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and impressive benefits, we’re confident you’re going to love it here!

You’ll partner with the Coach – Operational Excellence to lead a designated zone in the store, achieving sales and customer service. This position is a split between office (rostering, payroll) and cash wrap (serving consumers on registers)

Reporting into the Coach, you will:

• •Lead your team to ensure we deliver a premium in-store experience to our consumers
• •Coach your team and provide leadership, people development and feedback to elevate the team
• •Drive: assist the team to achieve targets and KPIs by unlocking their potential
• •Inspire: care about the team and, most importantly, have fun!

WHAT YOU BRING:

• •Your passion for the Nike brand and desire to grow your leadership career
• •Your 1-2 years retail leadership experience within stockroom management, stock planning, facility management or similar
• •Your strong written and verbal communication skills
• •Your sound computer proficiency
• •Your natural sense of urgency

WHAT’S IN IT FOR YOU?

• •At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• •Competitive salary and generous product discounts
• •Full uniform provided twice per year
• •Access to special release product
• •Birthday leaves
• •Wellbeing program and tools

Join us as our new Operation Coach where you'll work on a rotating roster requiring full availability across weekends, evenings and holidays as needed. If you're passionate about retail and ready for an exciting challenge, we want you to be part of our growing team!

This role is a 12-month fixed term contract.