Operations & Customer Support Associate, Pharmacy

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations & Customer Support Associate, Pharmacy based in the United States.

• This role plays an important part in ensuring pharmacy services operate smoothly and patients receive timely, reliable support.
• You will serve as a key point of contact for patients while coordinating closely with pharmacies and medical teams.
• The position combines customer service, pharmacy operations, order monitoring, and issue resolution in a patient-focused environment.
• You will help track prescription fulfillment, identify delays or discrepancies, and coordinate solutions across internal and external stakeholders.
• The role also provides opportunities to identify operational improvements that can enhance efficiency and the overall patient experience.
• Success requires strong attention to detail, communication skills, problem-solving ability, and comfort working across digital tools and operational workflows.
• This is a fully remote opportunity for someone interested in healthcare operations and improving the way pharmacy services are delivered.