Operations Lead & Labourer

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people .

• Operations Lead & Labourer
• Company: 1-800-GOT-JUNK?
• Job Type: Full-time
• Pay: $28–$35/hr average earning potential (starting at $19/hr base + Operations Bonus + Profit Share + Tips)
• Schedule: 5 days per week — 4 weekdays + Saturday or Sunday

Start Your Career in Operations & Leadership!

• Looking for an entry-level leadership opportunity where you can build valuable skills, earn performance-based income, and grow your career?
• We’re hiring an Operations Lead & Labourer to join our fast-paced team. This is an ideal opportunity for someone who has experience leading a team but is ready to take the next step into operations, sales, customer service, and people leadership .

• You do not need previous junk removal or operations management experience. If you’ve been a Team Lead, Shift Lead, Supervisor, Assistant Manager, or similar leader in retail, landscaping, food service, hospitality, or another fast-paced environment , your experience can translate extremely well to this role.
• You’ll lead from the front —working alongside your team in the field while developing skills in route management, sales, customer service, coaching, and business operations.

What You’ll Do:

Lead daily routes and help ensure jobs are completed safely, efficiently, and on schedule

Work alongside your team to safely lift, load, and remove unwanted items

Provide on-site estimates and confidently close sales

Deliver an exceptional customer experience from arrival through job completion

Serve as the first point of contact for team questions and real-time problem-solving in the field

Train, coach, and support team members

Monitor daily performance and help the team achieve revenue and productivity targets

Communicate priorities and adapt quickly as schedules, customers, and job requirements change

Balance hands-on physical work with leadership, customer service, sales, and operational responsibilities

What We’re Looking For:

1–2+ years of leadership, supervisory, sales, customer service, or operations experience

Previous experience as a Team Lead, Shift Lead, Supervisor, Assistant Manager, or similar role is highly valued

Experience in retail, landscaping, food service, hospitality, construction, delivery, or other fast-paced environments is an asset

Ability to multitask and effectively handle competing priorities while maintaining a positive customer and team experience

Strong communication and problem-solving skills

A results-driven, team-oriented mindset

Ability to lead by example and stay productive in a physically demanding environment

Ability to consistently lift 50+ lbs

Valid Class 5 driver's licence and clean 3-year driving record

Must be 19+

• Why This Is a Great Entry-Level Management Opportunity:
• This role is designed for someone who is ready to grow beyond a traditional frontline position .

You’ll gain hands-on experience in:

Team leadership and coaching

Sales and estimating

Customer service

Route and operations management

Performance management

Revenue and productivity tracking

Real-time decision-making and problem-solving

• As you develop your skills and demonstrate strong performance, there are opportunities to take on greater responsibility and advance within the company .
• If you’re motivated, enjoy working with people, and want to turn your previous team-lead or supervisory experience into a career in operations and management , this could be the opportunity for you.

Apply today and start building your next career step with 1-800-GOT-JUNK?

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!