Operations Manager- Event Planning

Job Title

Operations Manager- Event Planning

Location

USA - Florida - Orlando - Wycliffe USA Headquarters

Job Description Summary

At Wycliffe Bible Translators, your work is more than just a job. As an Operations Manager for the corporate events team in the Offices of the President, you’ll be responsible for managing high-level operational workflows, event project management, and contributing to the smooth execution of a unified event strategy, with emphasis on external events. You will support the Senior Director of Events Strategy by helping translate strategic priorities into actionable event plans while maintaining efficient day-to-day operations.

Your contributions will play a pivotal role in advancing Wycliffe’s mission by supporting leadership, optimizing operations and fostering a culture of excellence. Through your attention to detail, problem-solving, project and logistic management, and collaborative approach to operations, you will help the OOTP operate smoothly and contribute meaningfully to our shared purpose of advancing Bible translation worldwide.

Job Description

Overview of the Offices of the President

The Offices of the President at Wycliffe Bible Translators play a vital role in driving the organization's vision, mission and strategic direction. Our team is committed to ensuring Wycliffe’s ministry stays focused on accelerating Bible translation and impacting lives. The Offices of the President partner with external and external stakeholders to facilitate key initiatives that promote global partnerships and organizational success.

Responsibilities

You’ll make an impact as you:

Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.

Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.

Support the execution of a unified external event strategy by partnering with the Senior Director of Event Strategy to ensure alignment with Wycliffe’s mission, vision and core values and the delivery of a consistent, high-quality guest experience.

Manage external event projects from inception to end, including scope definition, project plans, timelines, dependencies, and deliverables, while tracking progress, addressing risks, and escalating decision points or resourcing needs to event leadership as appropriate.

Leverage project management tools and workflows to drive visibility and accountability across external events, supporting effective planning, monitoring, and reporting of budgets, resources, and timelines.

Lead day-to-day operational and onsite execution for external events, following established event operations processes and best practices to deliver high-quality, well-coordinated experiences aligned with the strategic direction set by event leadership.

Oversee operational planning execution across all phases of external events, including program and experience design, timelines and logistics coordination, vendor and partner management, speaker briefing and support, event communications and collateral, onsite production, and post-event follow-up.

Ensure operational excellence across external corporate events, such as President’s Forum, Night of Storytelling, Women of the Word, Small Gatherings, and external celebrations, maintaining consistency, efficiency, and alignment with Wycliffe’s mission, vision, and core values.

Collaborate cross-functionally with internal and external stakeholders, serving as a liaison with the President’s office and supporting executive and external-facing events.

Identify, recommend and help implement process improvements, applying event operations best practices, to enhance efficiency, scalability and participant experience.

Develop, maintain, and apply evergreen tools and templates for repeatable external events, ensuring consistency, efficiency, and alignment with established best practices and event standards.

Coordinate with team members, volunteers, vendors, and contractors to ensure seamless execution on event days, proactively addressing issues and supporting a positive participant experience.

Partner on post-event evaluations and reporting, applying insights and creative problem-solving to improve future event outcomes and operations.

Collaborate with OOTP staff on special projects and events as assigned and needed.

Perform other duties as assigned by the Senior Director of Event Strategy and/or Chief of Staff and Strategy.

Other Requirements: Occasional travel required, averaging 2-3 times per year for events, conferences or meetings related to corporate event planning and execution.

Minimum Skill Sets

The requirements listed below represent the knowledge, skill and/or ability necessary to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

Spiritual Bona Fide Occupational Qualification (BFOQ): Demonstrates desire and ability to support corporate biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.

Humility: Works well within your team by demonstrating Christ-like maturity and humility that gives appropriate credit to others where it is due. Be willing to take ownership of shortcomings and faults, admit and own mistakes, receive correction or exhortation and remain teachable with a willingness to learn and grow.

Confidentiality: Understands the importance of confidentiality and works in a manner that maintains the highest level of trust with customers, staff and colleagues.

Strategic Thinking: Develops strategies to achieve organizational goals, understands the organization's strengths and weaknesses, analyzes the market, identifies external threats and opportunities, adapts strategy to changing conditions. Creates breakthrough strategies and plans.

Planning and Organizing: Prioritizes, plans, and adjusts work activities, uses time efficiently, ensures optimal use of resources, sets goals and objectives, organizes or schedules other people and their tasks as needed, and develops realistic action plans.

Teamwork: Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts the success of the team above own interest, is able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed, and recognizes accomplishments of other team members.

Customer Focus: Enthusiastic about providing high-quality customer service. Committed to high-quality work and prompt attention to the delivery of results.

Creativity and Innovation: Willing to adapt to changing policies and procedures and to recommend better ways of accomplishing the task when appropriate. Shows initiative to complete tasks and creatively problem-solve with a second-mile attitude.

Adaptability: Adapts to changes in the work environment, including working with diverse individuals or groups. Modifies approach or methods to fit the situation. Remains flexible and composed when facing frequent change, delays or unexpected events.

Information Gathering and Processing: Locates and collects data from appropriate sources and analyzes it to prepare meaningful and concise reports that summarize the information. Processes complex information from various sources. Critically evaluates data sources for reliability and relevance. Maximizes the potential of available technology to ident