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Roberthalf

Operations Specialist, Managed Services

HONG KONG

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hirly's read of this role

Seniority
Mid level
Country
HK
Work mode
On-site / unstated
First seen by hirly
2 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

JOB REQUISITION

  • Operations Specialist, Managed Services
  • LOCATION

HONG KONG

ADDITIONAL LOCATIONS

JOB DESCRIPTION

Job Highlights

MNC, US Listed Company, Fortune 100 Best Companies to Work For

2-3 years CS, Sales Support, Admin Working Experience

5 days work, 20 AL, Friday Early Release

The Company

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Through our network of more than 70 offices in over 20 countries, Protiviti and its independently owned Member Firms provide clients with consulting solutions in finance, technology, operations, data, analytics, business performance improvement, risk and internal audit.

The Role

Partners with sales team to support the objectives of the team and business.

Delivers an excellent customer experience to both internal stakeholders and external customers.

Acts as a point of contact for all contractor queries and proactively seeks solutions, escalating where appropriate.

Candidate Management

CV Formatting, job postings, booking candidate interviews and arrangement of company in

Manage onboarding and offboarding processes for Contractors, including (but not limited to) contract generation, background checks, employment visas applications/ renewals is accurately completed and filed accordingly

Handle incoming calls

Client Management

Support in Vendor Registration/RFPs

Client Invoicing & Reporting

Communicate with clients with relations to reporting/billing/quotation/invoicing inquires

Your Profile

2-3 years of CS / Sales Support / Administration

Excellent command of spoken and written English and Cantonese

Proficiency in MS Office including Excel, Word and PowerPoint

Detail-minded, well-organised with problem solving ability & numerical sense and high accuracy

Previous experience with Salesforce would be beneficial

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

Original posting on Roberthalf's site ↗

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