Operations Supervisor

Company Overview

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.

Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.

Veo has been recognized as one of Fast Company’s Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.

Shift:

Tues-Sat start time between 12-2pm, end time between 8-10pm

Company Overview:

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!

Responsibilities:

Support the Operations Manager with the day-to-day responsibilities in the market

60-80% of your time will be hands-on, manual work to include:

Direct labor and warehouse organization

Hand-count assets and compliance audits

Perform routine inspection and maintenance of vehicles

Respond to on-demand and in the field customer service requests

Redistribute scooters around Veo’s service areas

Identify, document and recover scooters requiring in-shop repair

Ad-hoc field tasks and other tasks as required

20-40% of your time will consist of a variety of administrative work to include:

Support Operations Manager with hiring, training, scheduling staff

Employee productivity tracking

SOP follow-up

Assist Operations Manager with other projects as needed

Qualifications & Skills:

Basic mechanical and technical aptitude

1 year of leadership or supervisory experience

A valid driver's license

Ability to lift up to 60 lbs and be on your feet for the entirety of a shift

Knowledge of the local geography and street layout

Clear, effective communication

Eligible to work in the United States

Perks:

Opportunity to work in a fast-paced, early stage technology company

VeoRide credits

Medical/dental/vision coverage

Below is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications.

Pay Range

$22 — $23 USD