Operations Support Coordinator

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.

The Operations Support Coordinator (OSC) plays an integral role in operations for Lessen operations. This role will manage a specialized subset of work order volume, ad hoc projects and tasks that are more complex and/ or more sensitive including but not limited to Project WOs, Local Office Priorities and Escalations. This role will be in constant contact with vendors and residents to help relay all essential information and help coordinate appointments between all parties involved. The OSC will also provide feedback to management to ensure constant improvement of the project process.