Operations Support Technician

The Role

The Operations Support Technician provides hands-on operational and facility support across multiple areas of the site. This role is designed to be flexible and task-driven, supporting production, compliance, inventory accuracy, sanitation, and overall facility upkeep. Operations Support Technicians are expected to support both routine operations and special projects to ensure the facility remains compliant, organized, and production-ready.

Responsibilities

Essential Functions:

Operational & Production Support

Perform seed-to-sale labeling in compliance with regulatory and company requirements

Support ad hoc labeling and rework activities

Assist with machine trimming and bucking operations

Support rework initiatives across departments

Perform duties as assigned to support daily operations

Additional duties as assigned

Inventory & Organization

Reconcile packaging component inventory and support inventory accuracy

Participate in 5S activities to maintain organized, efficient workspaces

Additional duties as assigned

Laundry & Sanitation

Wash and maintain uniforms and work garments

Support sanitation activities during assigned shifts, including night sanitation coverage

Additional duties as assigned

Facility & Grounds Maintenance

Perform general facility cleaning and sanitation

Conduct carpet cleaning as needed

Perform basic painting and minor facility refresh work

Hang signage, equipment, and materials as directed

Power wash building exterior and designated areas

Clean interior and exterior windows

Perform landscaping and lawn care activities

Clean and maintain facility vehicles

Move and stage pallets to designated outdoor locations

Additional duties as assigned

Safety & Compliance

Be aware of hazards in the workspace.

Retain and understand department specific training.

Report safety incidents/ concerns and comply with follow-up actions.

Be compliant with area safety requirements, state regulations and PPE requirements.

Follow GMP, biosecurity, sanitation or other quality and compliance requirements.

Perform record keeping accurately and completely as directed by a lead or supervisor.

Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor as well as use cleaning equipment, power washers, and basic tools

Report and escalate safety & quality concerns.

Working Conditions

Must be comfortable working in a cannabis manufacturing and cultivation facility

While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.

Must be able to sit and/or stand for extended periods of time while maintaining focus

Must be able to bend, stoop, reach, and perform repetitive motions

Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product

Ability to work in a fast-paced, changing, and challenging environment

Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil)

Work involves daily exposure to machinery, production equipment, and chemicals

Must be able to work indoors and outdoors in varying temperatures

Qualifications

High school diploma or GED preferred

Ability to work independently and as part of a team

Strong attention to detail and ability to follow written and verbal instructions

Comfortable working in a fast-paced, production environment

Willingness to perform a wide range of physical and operational tasks

Additional Requirements

Must pass any and all required background checks

Must be and remain compliant with all legal or company regulations for working in the industry

Must possess valid driver’s license

Must be a minimum of 21 years of age

Must be approved b y state badging agency to work in cannabis industry