PNB MetLife
OPS - Assistant Manager - Customer Experience
India
Get past the screening software and onto a recruiter's desk
hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.
- Keywords matched to this posting
- Fit score before you apply
- Cover letter included
Matched against 2.3M live jobs from 200,000+ employers in 200+ countries.
Tailor my resume for this job →hirly's read of this role
- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 28 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Job Description • Internal Team Governance: Candidate should have a ability to understand the cause of complaints. Perform analysis and track trend to come up with findings and further improvement opportunity. Should be able to support in driving the team to achieve key KPIs. • Coordination with stakeholders: Support the team and should have ability to coordinate with multiple stakeholders for timely and effective resolution of customer complaints & concerns. • Customer Emails/Escalation Manage…
Want this one?
Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.
Tailor my resume for this job