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PNB MetLife

OPS - Executive - Customer Retention

India

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
28 Sept 2026

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the posting

Job Description • To manage PMLI Retention MIS •Ensure customer communication (SMS/Mail/Letters) been sent as per defined timeline •Design New MIS & Dashboard as per Business Requirment •Adherence to SOP & Compliance •Resolve all other operational matters related to Team & Process •Interact with cross functions to resolve queries •Calls with Sales/Branch Ops and manage queries/request related to Data for reinstatement, collection, persistency from all above channels • TO manage the repository o…

Original posting on PNB MetLife's site ↗

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