PNB MetLife
OPS - Senior Executive - Customer Experience
India
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- Seniority
- Senior
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 28 Sept 2026
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the posting
Job Description Daily Tracking of Customer Emails in CRM Ensure timely allocation of Emails Daily Productivity Tracking of each team member Timely Acknowledgement/Resolution of Customer Emails as per regulatory Guidelines TAT management along with Quality and Productivity Key Responsibilities:
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