Order Entry Administrator

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Location: Fremont, CA

Reports To: Order Entry Team Lead

Pay Rate: $27.00

PURPOSE OF POSITION:

This position will support the company’s sales team by being responsible for ensuring customer orders are processed in an efficient and timely manner.

ESSENTIAL FUNCTIONS:

Work with Sales Representatives to obtain necessary paperwork required for each order

Review contracts and order paperwork for completeness and accuracy

Accurately enter orders into INFOR system and ensure completed orders are sent to necessary parties

Work with appropriate parties to quickly resolve issues that delay time in processing

Responsible for creating entries in INFOR system for new materials/components

Be able to problem solve discrepancies by using available resources within company means

Process order change notices in a timely manner

Answer incoming calls in support of sales team

Additional order entry tasks/projects, as needed

COMPETENCIES:

Must be detail oriented

Strong and effective verbal and written skills

Ability to prioritize workload and work under pressure

Strong organizational and administrative skills

Time Management

EDUCATION AND EXPERIENCE:

High school diploma or GED required

1-3 years of experience entering technical/custom purchase orders within a manufacturing setting/environment is a preferred

Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)

Experience with INFOR software is a plus

Excellent written and oral communications skills

Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy

Professional and pleasant phone manner to service incoming and outgoing calls

Proficiency in use of computers and software

Ability to take direction and work independently

Ability to maintain a positive attitude under stress

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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IEM does not discriminate against any applicant based on any characteristic protected by law.

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