Order Management (Fulfillment) Transformation Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

We are seeking a talented and experienced Manager to join our Intelligent Supply Chain Operations Fulfilment capability. This role is crucial for the strategic development and leadership of our Projects & Consulting unit, aimed at achieving significant business outcomes for both existing and new clients.

Your tasks

• •Lead complex, large-scale supply chain fulfilment transformations across industries
• •Shape and deliver strategic end‑to‑end fulfilment solutions in collaboration with senior stakeholders
• •Own full lifecycle of system implementations (OMS, logistics platforms) at scale
• •Drive digital transformation agenda (automation, advanced analytics, AI-driven solutions)
• •Provide strong leadership, coaching and performance management for project teams
• •Take full accountability for project outcomes, value realization and client satisfaction
• •Translate data insights into actionable, high-impact business recommendations
• •Act as a trusted advisor to senior client stakeholders (C-level exposure)
• •Lead executive-level presentations, workshops and decision-making forums
• •Build and expand long-term client relationships, driving growth and new opportunities
• •Play an active role in business development (pursuits, proposals, deal shaping)
• •Contribute to development of cutting-edge supply chain offerings and thought leadership

Your profile

5–10+ years of experience in supply chain fulfilment within consulting or industry

Proven leadership in complex transformation programs and platform implementations

Strong expertise in operating model design, process transformation and large-scale change

Deep understanding of SAP supply chain landscape (SD, MM, TM, WM)

Demonstrated success in driving automation and digital transformation initiatives

Strong commercial acumen and ability to identify growth opportunities

Exceptional stakeholder management with exposure to senior/executive levels

Advanced analytical thinking with a strategic, problem-solving mindset

Fluent English (C1+)

Experience in global, matrix organizations (BPO/SSC environment is a strong asset)

What You'll love about working here

• •Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify.
• •Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• •Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• •Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska . You can also find us on YouTube .

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.