OSS Architect

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

• Your role
• You will play a crucial role in designing, optimizing, and supporting Business Support Systems (BSS) and Operations Support Systems (OSS) for the telecommunications industry.

In this role, you will play a key role in:

• •Leading the Design, Architecture, and Implementation of BSS and OSS platforms to support telecom operations.
• •Ensuring Seamless Integration of BSS systems with OSS platforms
• •Monitoring System performance, identifying areas for improvement, and implementing enhancements to optimize efficiency.
• •Conducting Business process analysis to identify automation and optimization opportunities, aligning technical solutions with business objectives.
• •Leading or participating in OSS-related projects, ensuring alignment with organizational goals.
• •Coordinating with BSS/OSS vendors and service providers for system upgrades, bug fixes, and support.
• •Maintaining detailed documentation of BSS-OSS configurations, procedures, and troubleshooting steps.

Your profile

• •Strong expertise in BSS/OSS Architecture, Design, and implementation.
• •Hands-on experience with Billing, CRM, Order management, Revenue assurance, and service provisioning systems.
• •Proficiency in System integration, Troubleshooting, and Performance optimization.
• •Familiarity with Telecom operations, Regulatory compliance, and industry best practices.

What we believe you will enjoy about working here

• •We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• •Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• •Exposure to cutting-edge technologies in the telecom industry, including professional certifications in telecom technologies and BSS/OSS platforms.

• Application
• As part of our recruitment process, identity verification or background checks may occasionally be conducted.

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• About Capgemini
• Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate, and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.

Make it real | www.capgemini.com