Outbound Caller Specialist

About the Role

We’re looking for a motivated Inside Sales / Outbound Caller who knows how to turn conversations into opportunities and opportunities into booked appointments for our plumbing, HVAC, and drain services.

This is a high-volume, results-driven role for someone who thrives on the phone, connects naturally with customers, creates urgency, and is motivated by results.

Key Responsibilities

Make consistent outbound calls to new leads, past customers, and unsold estimates

Follow up with customers to generate new service opportunities

Book appointments for plumbing, HVAC, and drain services

Re-engage past customers and encourage repeat business

Educate customers on available services and identify their needs

Handle objections confidently and close for the appointment

Accurately document customer interactions and follow-ups in the system

Meet or exceed daily and weekly call and booking goals

Requirements

Previous outbound sales, inside sales, or call center experience

HVAC, plumbing, drain, or home services experience is a plus

Strong communication, persuasion, and customer service skills

Comfortable making high-volume calls and handling rejection

Self-motivated, organized, dependable, and results-driven

Able to work in a fast-paced team environment

What We Offer

Competitive base pay + performance-based incentives

Consistent lead flow

Growth and advancement opportunities

Fast-paced, team-oriented work environment

Opportunity to build a long-term career with a growing company

If you’re energetic, dependable, and motivated by results, we want to hear from you! Apply today and become part of a team where your performance directly contributes to our growth.