Outbound Shift Manager

takealot.com , South Africa's leading online retailer, is looking for a highly talented Outbound Shift Manager to join our team in Johannesburg.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Purpose of this role : The Inbound/Outbound Shift Manager has complete responsibility for Inbound/Outbound functional processes within the fulfillment centre, managing all aspects of stock handling from receipt from suppliers to filing the stock in inventory locations. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with TAKEALOT explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce

This position reports to the : DC Outbound Manager

Your responsibilities will include:

Overall management and coordination of all warehousing functions

Oversee Outbound/Inbound operations – manage entire the process within Outbound/Inbound during their shift

Responsible for efficiently managing all aspects of stock handling from receipt from suppliers to dispatch to customers including the returns department

Ensure daily, weekly and monthly planning is done for all warehousing operations and manage adherence to plan

5S Adherence & Safety compliance - Effective management of housekeeping and ensure all safety protocols are followed

Management of resource to be effective and efficient at lowest cost and according to changing needs

Staff Management – Supervise department staff and Effective leadership and direction for the operation team through evolvement

Cross-department co-ordination – communication with Dispatch, Inbound, Inventory and TES service teams to deliver on the relevant key business drivers

Manage customer liaison process and ensure that warehouse queries are resolved timeously and exception trends are addressed

Ensure that warehouse space, equipment and warehouse flow is optimised and that future

Warehouse requirements are planned

Ensure stock accuracy through disciplined stock control

• •Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimise costs and maximize working capital and implement stock accuracy; Ensure reduced
• packfail and Inbound Exceptions SOP are followed and all exceptions are collected on time with accuracy

Qualification & Experience:

Grade 12

Relevant tertiary education

5+ years’ experience in directly and indirectly managing people to deliver continuous improvement E-commerce experience

ERP systems knowledge

Experience in working with budgets and cost analysis

LEAN or continuous improvement

Performance management skills –knowledge of Industrial

Relations and practices

Attributes Required :

Strong communications skills

A structured and disciplined management style

Ability to motivate and inspire others a must

Strong problem-solving skills

Self-starter with high energy levels a must

Well-developed business and operational acumen

Analytically minded and able to find and use data to inform decision making

Ability to work under pressure with strict deadlines

Good attention to detail

Strong Customer Service Orientation Goal orientated and motivated to succeed

Dynamic individual with proven experience in delivering change and innovative solutions.

The Environment :

takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.

We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.

We are short on ego and high on output.

We are doers and not only thinkers, its all in the execution after all.

We love what we do and what we are creating .

We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply .