Parking Enforcement Attendant

Description

Position Summary

The Parking Enforcement Attendant is responsible for patrolling designated areas to ensure compliance with parking regulations, issuing citations, and providing a high level of customer service to the public. This is an active, outdoor role requiring extended periods of walking throughout the assigned shift in all weather conditions.

Essential Duties and Responsibilities

Patrol designated areas on foot to monitor compliance with parking regulations throughout the assigned shift

Issue citations or written warnings to vehicles found in violation of applicable parking rules and ordinances

Report unauthorized, abandoned, or illegally parked vehicles to appropriate authorities or supervisors

Provide courteous customer service by answering public inquiries and assisting customers with parking-related concerns

Maintain accurate and thorough records of all citations issued and incidents encountered during each shift

Document observations using handheld devices, written logs, or other designated reporting tools

Communicate professionally with the public, clients, and internal staff

Perform other related duties as assigned by the supervisor

Physical Requirements

This position involves significant physical activity. Candidates must be able to:

Walk continuously for extended periods (4–8+ hours) throughout each shift

Work outdoors in all weather conditions, including heat, cold, rain, and snow

Stand, bend, and move for the duration of the shift

Carry and operate handheld citation equipment and communication devices

Minimum Qualifications

High school diploma or equivalent (GED)

Ability to communicate effectively in written and verbal form

Basic computer or mobile device proficiency for data entry and reporting

Strong attention to detail and ability to apply regulations consistently and fairly

Professional demeanor and ability to interact courteously with the public in challenging situations

Preferred Qualifications

Prior experience in parking enforcement or a customer-facing field role

Familiarity with parking management software or citation issuance systems