Part Time - Parts Route Sales Representative

Description

Position Information: The part-time Parts Route Sales Representative is responsible for making daily sale contacts, promoting programs to customers, and providing excellent customer service. S/he will also monitor the market and relay feedback to wholesale team to remain competitive.

Areas of Emphasis:

• •Exemplify the Thomas Automotive Core Values: Positive, Trustworthy, Motivation, Compassion, and Dedication
• •Understand the Thomas Core Focus of “Bringing Integrity to the Automotive Industry” and “Building Trust and Confidence through Exceptional Service”
• •Learn, Understand, and incorporate the Thomas philosophy of doing business into all daily activities related to customer and coworker relationship management
• •Be a great team member
• •Successfully Maintain the following accountabilities
• •Daily Sales Contacts
• •Program Promotion
• •Customer Service/Retention
• •Monitor Market for Changing Conditions

Duties and Responsibilities:

• •Greet every customer, every day
• •Maintain high ethical standards when dealing with customers, co-workers and?vendors
• •Put safety first. Adhere to all Safety Policies, Procedures and Personal Protective Equipment standards
• •Visit assigned accounts and fill requests for product
• •Assist customer on staging areas/stocking orders
• •Monitor customer returns and inform Wholesale team of issues that may be upcoming
• •Suggest value added items to customers
• •Observe customer stocking of competitor items during visits and report opportunity to wholesale team
• •Report new customers in market to Wholesale team for sales opportunities
• •Observe customer shop flow and potential room for improvement
• •Report to wholesale team on new competition in assigned account
• •Relay feedback from customers on our performance to wholesale team
• •Recap visits after call is made, highlighting keynotes
• •Return customer credit sheets for processed returns
• •Monitor customer returns area for changes in competition and processing
• •Maintain consistent learning on parts knowledge to provide excellent customer experience
• •Attend personnel/business development opportunities
• •Attend all required meetings as directed
• •Fill in on parts or service parts counters as needed and required.
• •Maintain a safe and clean workspace, as well as ensuring the entire facility is orderly, clean and free of hazards

Requirements

Qualifications: Valid driver’s license and good driving record. Ability to read and comprehend instructions and information. High school diploma or the equivalent. Previous automotive parts experience preferred.

Working Conditions: The Parts Route Sales Representative will work and move about the Parts department in a warehouse-type environment as well as drive company vehicles to customer locations. S/he will be exposed to noise, dust, exhaust fumes, and other hazardous and nonhazardous materials. S/he must be able to lift up to 50 pounds.

Thomas Automotive Family and All Things Automotive is an Equal Opportunity Employer