Patient Access Registration Specialist

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

Join our team as a Registration Specialist at Gundersen Health System, where your customer service skills will create a positive first impression for our patients. In this vital role, you will provide essential phone support to both internal and external customers, assisting with the registration of new patients and facilitating virtual visits. You will ensure accurate registration, secure demographic information, and communicate patient liability prior to services, enabling timely claims processing. Additionally, you will manage various registration and billing work queues to identify and rectify any discrepancies. Join us in this exciting opportunity to make a positive impact on the lives of others while enjoying a fulfilling and dynamic work environment!

What's Available:

• •40 hours/week, Full-time (1.0 FTE)
• •Monday - Friday between the hours of 6:30am - 5:00pm (no weekends or major holidays)
• •Remote eligible after completion of training
• •Location: Onalaska

Why You'll Love It Here:

• •Starting pay of $17.93/hour + more for experience!
• •Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• •Top-rated retirement plan and healthcare benefits
• •Departmental leadership that supports you as you do your best work.
• •Work/Life balance to love what you do and where you live.

What You Need:

• •High school diploma or equivalency
• •1 year experience in an office setting requiring customer service responsibilities, telephone and computer competency.
• •Excellent customer service and phone skills
• •Insurance background is a plus!

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer