Patient Access Representative I Per Diem, Nights (11pm-7:30am, Saturday & Sunday)

** Internal Workers – Please log into your Workday account to apply **

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Expectations:

Patient Access Representatives (PAR I) are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The PAR I performs a variety of Patient Access activities for patients throughout the hospital for Inpatient, Outpatient and/or Emergency Services. The PAR I is cross trained to support roles and responsibilities throughout Patient Access to include scheduling, pre-registration, financial clearance, referrals, authorizations, financial counseling, and patient arrival & registration. The PAR I duties will include understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, third party liability (TPL), Medi-Cal / Medicare eligibility verification, workers compensation eligibility, provide patient estimates, determine patient liability and secure cash deposits (co-pays, deductibles, cash packages). Provides superior customer service through all personal and professional interactions with all customers within Huntington Health.

• EDUCATION:
• High school diploma or equivalent required. Associate Degree/College Diploma in Hospital Administration or equivalent preferred.

• EXPERIENCE/TRAINING:
• Minimum 1 year Customer Service experience required. Healthcare experience in registration, scheduling, authorizations, call center and/or revenue cycle related roles preferred.

• SKILLS:
• Typing 35 wpm required. Must pass competency tests on a regular basis.
• Must demonstrate competencies and knowledge while performing job duties, interact with sensitivity and attention to the patient population(s) served.
• Must have the ability to promote positive customer service while working in a highly demanding and complex environment.
• Excellent interpersonal, written & oral communication skills for interacting w/ patients, payers, physicians & other HH Customers.

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Job Title: Patient Access Representative I Per Diem ‎

Department: Emergency Room Registration ‎

Shift Duration: 8 ‎

Primary Shift: Nights ‎

Time Type: Part time ‎

Location: 100 W California Blvd, Pasadena, CA 91105 ‎

Pay Range: The estimated base rate for this position is $25.45 - $27.36. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

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