Patient Care Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Patient Care Representative based in Canada.

• This fully remote role supports patients throughout their healthcare journey, combining compassionate service with accurate, clinically appropriate communication.
• You’ll help patients navigate intake, scheduling, education, triage, and ongoing treatment support in a patient-centered environment.
• The role requires strong listening and communication skills, allowing you to understand patient needs and provide clear guidance aligned with established clinical protocols.
• You’ll manage both inbound and outbound interactions while maintaining detailed and compliant patient records.
• The position offers an opportunity to contribute to a growing healthcare environment focused on accessible, evidence-based medical cannabis care.
• You’ll collaborate with healthcare professionals and support teams while helping improve patient engagement, continuity of care, and overall experience.
• Success in this role combines empathy, sound judgment, organization, adaptability, and a genuine commitment to helping people improve their health.