Patient Services-Intake Coordinator-New Grads & Experienced Professionals Welcome!

Child & Family Development is seeking a full-time Patient Services Intake Coordinator to join our growing pediatric therapy and testing practice serving families throughout the Charlotte area.

This position is ideal for someone who enjoys helping people, staying organized in a fast-paced environment, and providing excellent customer service. You will be the first point of contact for many families and play an important role in creating a positive experience for children receiving therapy and testing services.

Why Join Child & Family Development?

✔ Competitive pay with bonus opportunities

✔ Comprehensive benefits package

✔ Opportunities for career growth and advancement

✔ Supportive team-oriented culture

✔ Work-life balance focused environment

✔ Meaningful work helping children and families succeed

What You'll Do

Welcome and assist families visiting our offices

Schedule appointments and manage calendars

Register new patients and maintain accurate records

Verify insurance benefits and assist with referrals

Collect patient payments

Answer phones and respond to family questions

Coordinate with therapists, psychologists, and counselors

Utilize multiple software systems to support daily operations

What We're Looking For

Strong customer service and communication skills

Ability to multitask in a busy healthcare environment

Strong attention to detail and organizational skills

Problem-solving mindset and willingness to take initiative

Ability to work independently while collaborating with a team

Flexibility and adaptability to new ways of doing things

Preferred Qualifications

Medical office experience preferred

Associate's or Bachelor's degree preferred

Experience with scheduling, insurance verification, or patient registration preferred

At Child & Family Development, you'll be part of a team dedicated to helping children reach their full potential while building a rewarding career of your own.