Payments Associate

• Investigator Payment Lead
• ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Job title - Payment Associate

Location - Must be based in Bulgaria (remote)

Fully sponsor dedicated

12 months FTC - potential to be made permanent

As a Site Payment Associate your ultimate responsibility will be to provide support for activities related to accurate and timely site payments.

What You Will Do:

Review clinical trial agreements, study budgets, amendments, and other payment-related documentation to accurately capture and interpret financial requirements for system setup, including payment amounts, limits, caps, and supporting documentation requirements.

Configure site payment information within the Investigator Payment System (IPS), ensuring data is entered accurately and in line with contractual agreements.

Identify and appropriately set up both automated and manually triggered payment activities within the payment platform.

Proactively investigate unclear or incomplete payment terms and work with relevant stakeholders to obtain clarification and resolve issues promptly.

Coordinate with investigative sites to obtain, update, and maintain payee information and required financial documentation.

Build and maintain effective working relationships with internal teams and key business partners to support payment operations.

Ensure all payment activities are conducted in accordance with established

Your Profile:

You will ideally bring relevant pricing and investigator payments experience, along with the following qualifications and skills.

Required qualifications and experience:

Bachelor's degree in a business, life sciences, finance, or related field, or equivalent relevant industry experience.

Must be available to start within 4-6 weeks maximum

Previous experience in a clinical research, financial operations, contracts, payments, or similar environment is advantageous.

Understanding of clinical trial processes and the role of site payments within the study lifecycle is preferred.

Strong verbal and written communication skills, with the ability to interpret and communicate contractual, financial, and operational information effectively.

Professional fluency in English is required; additional European language skills would be beneficial.

Advanced proficiency in Microsoft Excel, including the ability to analyse, manage, and reconcile data accurately

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• •Competitive base salary and performance related incentives
• •Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• •Retirement and pension plans
• •Life assurance and disability coverage
• •Employee assistance programmes and wellbeing resources
• •Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here .

Are you a current ICON Employee? Please click here to apply