People Advisor

The Role..

The People Advisor (known internally as People Partner) will work with and report directly into the People Manager. As a fast-moving business Soho House is looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once.

The role is pivotal in providing a proactive, empathetic, and accurate HR service in generalist HR, ER case work and project work.

The focus of this role will be to support the organisation with Employee relations and positively influence employee engagement, working closely with a number of departments in doing so. You will coach and guide line managers/team leaders in relation to performance management and support with the full cycle of recruitment.

Key Accountabilities..

Review of right to work documentation and compliance, escalating any issues

Conduct monthly audit checks for expiring visas and documents, along with government checks to confirm working status

Monitor existing core processes and procedures to ensure all functions receive a high standard of service, and suggest better ways of working.

Ensure all employees receive Welcome to the team chat and a 90-day Coffee Chat and thereafter on a regular basis

Support GMs in the facilitation of quarterly roundtables and provide feedback to People managers with recommendations on next steps

Ensure all sites have a calendar of employee events and initiatives in place to recognise and reward employees in addition to those offered by the Company (Long Service awards, House Hero and Employee Member events)

Support and advise managers on the probation process

Support in the delivery of disciplinaries, note taking and holding investigations

Experience of working with low level and complex ER cases.

Ensure all non-management receive an Exit Interview and feedback is shared on a monthly basis with General Managers and Head Chefs and Support office.

Maintaining and managing the House Hero initiatives between regions

Working closely with the People Manager to support and manage employee relations cases such as Performance Management, Absence Management, capability, grievance and disciplinary. Escalating complex cases as appropriate to the Head of People Operations

Stakeholder management with, Floor managers and wider operation team

Play a critical role by effectively establishing and nurturing relationships with all employee as well as measuring and monitoring those relationships to determine whether objectives are being met

Support the recruitment function by attending the weekly meeting and providing guidance and assistance where possible.

Maintenance of Greenhouse adverts and working with sites to fill vacancies

Review and own the internal movement process for employees requesting to transfer from sites, or stepping into a new role.

This also includes mapping any internal development requirements with the Diversity, Learning and Inclusion teams.

Experience required..

Intermediate level proficiency of Microsoft Office

CIPD qualified – Level 3 / 5 or working towards qualification (desirable, not essential)

Excellent written and oral skills in English - Minimum GCSE C level

ER Case work experience

Strong IT and numeracy skills with experience in using Microsoft Word, Excel, Powerpoint and Outlook Ability to switch between a variety of tasks

Efficient and proactive along with high attention to detail

Able to work well under pressure and in a fast-paced environment

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

Soho Friends Membership

50% off Food & Drink, 7 days a week

Staff Room Rates

Private Health and Dental Care

Weekly Pay

Life Assurance

Up to 50% Staff Discount on Cowshed & Soho Home

In Office Dog Policy on Fridays

Season Ticket Loan

Christmas Office Closure

In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

Free Counselling Sessions

Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.