Pharmacy Technician

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Job Summary

The Pharmacy Technician works closely with the Medical Pharmacy Team to ensure the health and safety of Arkansas BlueCross BlueShield members while helping to ensure the availability and cost efficiency of in-demand therapies. The incumbent serves as primary operational support for the Medical Pharmacy area.

Requirements

EDUCATION

High school diploma or equivalent required.

LICENSING/CERTIFICATION

Certified Pharmacy Technician (CPhT) required from the Pharmacy Technician Certification Board (PTCB).

EXPERIENCE & KNOWLEDGE

Minimum five (5) years' experience in a pharmacy environment required.

Knowledge of medications and common indications.

Understanding of insurance claims, pharmacy benefit manager (PBM), and adjudication procedures preferred.

Proficiency in Microsoft 365 applications preferred.

ESSENTIAL ABILITIES

Ability to accomplish tasks with limited supervision.

Eagerness to learn complex processes for adjudication of drugs through the medical benefit.

Demonstrated proficient customer service and communications skill set.

Skills

Customer Service
• Documentations
• Drug Information
• Microsoft Office
• Prioritization
• Report Processing
• Researching
• Verbal Communications
• Written Communication

Responsibilities

Ensures that regulatory compliance and strict timelines are met, policies are carried out, and objectives are accomplished.
• Participates in staff meetings to ensure appropriate information is reported and communicated.
• Performs other duties as assigned.
• Supports the Medical Pharmacy Team with operational duties and tasks.
• Troubleshoots, reports, and follows-up with findings from reporting and data requests.

Certifications

Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

2.1 General Office Worker, Semi-Active, Campus Travel – someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.