Pharmacy Technician

We are seeking a highly motivated and detail-oriented Specialty Pharmacy Technician to join our team at Apex / IVX Health. The ideal candidate will have experience working with specialty medications and a strong understanding of pharmacy procedures.

• ABOUT THE ROLE
• The Pharmacy Technician works as a liaison between patients and healthcare organizations, with the primary role of ensuring patient safety while providing excellent patient service. This individual fields calls from patients, providers, and third-party payers, and helps to answer questions by listening, educating, and problem solving.

ESSENTIAL JOB RESPONSIBILITIES

Ensures that patient’s pharmacy needs are fulfilled in a timely, accurate and service oriented manner.

Verifies insurance information and obtains necessary preauthorization

Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs

Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations

Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; preparing other pharmaceutical therapies

Focuses on conflict resolution without blame; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and attempts new things

Employs the interpersonal and advocacy skills necessary to deal with a diverse patient population successfully and professionally

Ensures customer satisfaction by answering questions, resolving issues, and using proper phone etiquette; Uses reason even when dealing with emotional topics; Manages difficult or emotional customer situations.

Responds promptly to customer needs; Responds to requests for service and assistance.

Remains focused and on-task; delegates appropriately; able to multi-task; avoids distraction; meets deadlines

Plans for action; maintains a strategic outlook; seizes opportunities to enhance personal and professional development; Sees projects through to their final stage

Assists with training new employees as necessary

Adapts readily when new roles and responsibilities arise during times of organizational growth

Works inter-departmentally to promote organizational development

Participates in Quality Management activities, provides input on areas identified as needing quality improvement, and reports to the Quality Management Committee as necessary

Maintain patient confidence by operating in compliance with HIPAA, local, state, and federal guidelines, and the organization’s privacy policies

REQUIRED COMPETENCIES AND SKILLS

Ability to perform duties in accordance with the organization’s, state and federal policy and law

Strong Interpersonal Skills, Written and Oral

Communication Skills, Written and Oral

Strong Data Entry Skills

Ability to work independently under general supervision and effectively prioritize workload

Ability to demonstrate workstyle flexibility and teamwork, including being pleasant with others on the job and displaying a good-natured, cooperative attitude

Knowledge of basic medical terminology

Sound understanding of all federal and state regulations including HIPAA and OSHA

Knowledge and proficiency with standard office software applications including but not limited to Internet,

Outlook, and Microsoft Office products

REQUIRED EDUCATION, CERTIFICATION, LICENSURE, & EXPERIENCE

High School Diploma or GED

Active and unrestricted pharmacist license in good standing, as required by the state(s) of practice.

Minimum of 1 year pharmacy technician experience required

National Pharmacy Technician Certification and certificate from accredited school in states where required

About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.

Guided by Our Purpose

• Mission: To improve the lives of those we care for by redefining the care experience.
• Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.
• Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.

Benefits & Perks

Eligible employees may receive:

Medical, Dental, and Vision Coverage

Prescription Drug Coverage and Telemedicine Services

Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options

401(k) Retirement Plan with Company Match

Life, AD&D, and Disability Insurance

Accident, Critical Illness, and Hospital Indemnity Coverage

Fertility and Family Planning Support

Tuition Reimbursement and Certification Assistance

Continuing Education and Professional Development Resources

Employee Assistance Program and Wellness Support

Paid Time Off

Volunteer Time Off and Charitable Giving Match

Employee Referral Bonus Program

Benefits may vary based on employment status and eligibility.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.

IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.

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