Platform Integration:MuleSoft Architect / Administrator

Partially Remote Bangalore, Karnataka, India Full time R-68739 **Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** The ideal candidate should have strong hands-on experience with MuleSoft, IBM ACE, IBM MQ, GoAnywhere, OpenText, IBM DataPower, Solace, SAP integration/API capabilities, and enterprise security, along with the ability to integrate these technologies into robust CI/CD and platform engineering practices. Key Roles & Responsibilities + Administer, architect, and maintain the MuleSoft Anypoint Platform ecosystem, including Runtime Manager, API Manager, Exchange, CloudHub, Runtime Fabric, and MFT solutions, ensuring secure, reliable, and scalable integration services. + Lead platform governance by defining architecture standards, operational best practices, API governance policies, security controls, and reusable integration patterns aligned with enterprise requirements. + Deploy, monitor, troubleshoot, and optimize MuleSoft applications across Development, QA, UAT, and Production environments, ensuring high availability, performance, and operational excellence. + Manage platform lifecycle activities including upgrades, patching, migrations, backup and recovery, disaster recovery, resiliency planning, and capacity optimization across cloud and enterprise environments. + Collaborate with integration developers, enterprise architects, infrastructure teams, security teams, and business stakeholders to resolve complex issues, drive architectural decisions, and support enterprise integration initiatives. + Implement and maintain security and compliance standards, including SSL/TLS, certificates, authentication, authorization, API security policies, risk management, and ITIL-aligned change and service management processes. + Drive automation, DevOps adoption, API-led connectivity, and Center for Enablement (C4E) practices to improve platform efficiency, governance, standardization, and developer productivity. + Provide 24x7 production support, participate in incident and problem management, create technical documentation, and communicate platform strategy, roadmap, risks, and recommendations to senior stakeholders and leadership teams. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. **Who You Are** You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Skills and Knowledge + 10+ years of IT experience with strong hands-on expertise in MuleSoft Administration, Enterprise Integration, Platform Operations, and Production Support, including the Anypoint Platform, Runtime Manager, API Manager, Exchange, CloudHub, and Runtime Fabric. + Deep understanding of MuleSoft architecture, API-led connectivity, API lifecycle management, API governance, security policies, versioning, compliance, and Center for Enablement (C4E) best practices within enterprise environments. + Proven experience defining and driving platform strategy, architecture roadmaps, technology standards, target-state architectures, and enterprise-wide integration governance, balancing business, operational, and technical requirements. + Strong knowledge of CloudHub architecture, platform performance engineering, capacity planning, scalability, high availability, disaster recovery, resiliency, and multi-region deployment models. + Expertise in networking, SSL/TLS, certificates, authentication, authorization, API security, load balancing, Linux/Unix and Windows administration, along with incident management and production support processes. + Experience with CI/CD pipelines, deployment automation, scripting (Shell, Bash, Python, PowerShell), DevOps practices, and enterprise observability tools such as Splunk, Dynatrace, and AppDynamics. + Strong understanding of ITIL-based change management, risk management, operational governance, compliance standards, and enterprise support frameworks in large-scale production environments. + Exceptional leadership, stakeholder management, communication, and problem-solving skills, with the ability to collaborate with architects, security teams, infrastructure teams, executive stakeholders, and governance boards while providing technical direction and mentoring teams. Preferred Skills and Experience + MuleSoft Certified Administrator or other MuleSoft platform certifications, combined with experience in enterprise integration architectures, API lifecycle management, and API governance frameworks. + Exposure to leading cloud platforms such as AWS, Azure, or Google Cloud, with an understanding of cloud-based integration and deployment models. + Experience with containerization and orchestration technologies including Docker, Kubernetes, and OpenShift in enterprise environments. + Familiarity with enterprise monitoring and observability tools such as Splunk, Dynatrace, AppDynamics, or similar solutions for platform health and performance monitoring. + Knowledge of DevOps, Infrastructure as Code (IaC), enterprise messaging technologies, and large-scale production support environments, supported by a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Leadership and Stakeholder Expectations The successful candidate will be expected to operate beyond day-to-day platform administration and implementation. The role requires the ability to influence enterprise architecture decisions, establish governance and standards, shape platform strategy and roadmaps, optimize platform capacity and cost, and communicate technical recommendations and risks to senior and executive stakeholders. The candidate should demonstrate a balance of strong technical depth, hands-on MuleSoft expertise, architecture thinking, governance discipline, operational ownership, and effective stakeholder engagement. **Being You** The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Ev