Platform Operations Engineer

This is a fully remote role within the United States.

Turquoise Health is building its Platform Engineering function from the ground up and this is your chance to shape it. As our first Platform Operations Engineer, you'll help lay the foundation for how we build, deploy, and operate infrastructure that supports real-world healthcare outcomes.

This is a high-ownership role on a new team. You'll help establish the practices, tooling, and standards that the rest of engineering will rely on, from observability and reliability to deployment workflows and scalability. If you're energized by greenfield problems, comfortable navigating ambiguity, and motivated to automate and simplify before being asked, we'd love to build something great together.

Responsibilities:

Support the Platform Infrastructure - Help manage and scale our container environment on Amazon EKS, implement GitOps workflows using ArgoCD, and maintain CI/CD pipelines through GitHub Actions to ensure that deployments are fast, consistent, and automated

Build for Reliability - Define and track SLIs and SLOs, lead incident response including on-call rotations, root cause analysis, and post-mortems, and contribute to disaster recovery planning to keep our systems highly available

Drive Observability - Design and maintain our monitoring and logging stack using Datadog, Sentry, and CloudWatch — giving engineering teams clear visibility into system health and performance before problems reach users

Shape the Platform's Future - Collaborate on architectural decisions, build internal tooling and self-service workflows that make the platform easier to operate, and contribute meaningfully to how we scale and evolve our infrastructure

What You’ll Bring:

3+ years in SRE, DevOps, or Cloud Infrastructure

Confident working with core AWS services (VPC, IAM, EKS, RDS) and a strong understanding of cloud networking and security best practices

Expert in using Infrastructure as code with Terraform, CloudFormation, or Crossplane

Proficient with GitHub and GitHub Actions as a core component of your CI/CD and automation pipelines- not just for source control

Experienced with running Kubernetes clusters in production and managing application deployments through GitOps workflows (ArgoCD/Flux) and Helm Charts

Proficient with observability tooling such as Datadog, Sentry, CloudWatch, Grafana to include building alerts, dashboards, and log pipelines

Experience writing solid Python scripts to glue systems together, automate infrastructure tasks, or handle custom workflows

Comfortable working independently in a remote setup, asking questions when needed, and keeping momentum without being micromanaged

Bachelor’s degree in Computer Science, Engineering, or equivalent experience. Happy to work with strong candidates with non-traditional educational backgrounds

Nice to haves:

Certifications: AWS, Kubernetes, Terraform or Python

Benefits:

Competitive pay with equity options

Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options

Company-sponsored disability & life insurance

Unlimited PTO

401(k) + 4% Matching

Fully remote work + flexible working hours

$750 work-from-home setup budget

Paid biannual in-person company summits

Quarterly $150 co-hanging stipend to meet up with coworkers

Monthly $100 health and wellness benefit

Generous paid family leave

Annual $1,200 learning & development stipend

About Turquoise Health

Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. Backed by a16z, Oak HC/FT, Adams Street, Yosemite, Bessemer Venture Partners, and others, we power price transparency for 300+ enterprise organizations and are building the infrastructure for a more open, efficient healthcare marketplace. We're a remote-first, US-based team that values transparency, empathy, inclusivity, creativity, and ownership.

We operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates.

We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Disability Accommodation Email

Turquoise is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [email protected]