PPSL- Product Management- Devices

We’re hiring at Paytm Payments Services Limited(PPSL)

About Us:

Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.

About the Role-

As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact.

Key Responsibilities-

- Define and own the device roadmap & vision aligned to Paytm’s growth strategy.

- Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life.

- Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration).

-Influence leadership and cross-functional priorities with data-backed recommendations.

- Mentor PMs/Associate PMs and build a strong device product culture.

- Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers.

What You’ll Contribute To

- Large-scale AI adoption strategy.

- Cross-device predictive health models to reduce downtime and false positives.

- Proactive merchant engagement through Device and CLM.

- Sustainability & cost efficiency through smart refurb and replacement policies.

Skills & Qualifications-

- Product experience, with at least 2 years owning device/IoT/fintech hardware products.

- Strong leadership & roadmap ownership skills, with CXO-level exposure.

- Experience in driving cross-functional programs (engineering, business, operations).

- Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs.

Why join us?

A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.