Principal, Strategic AI Sales

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

In this role, you'll be responsible for winning and growing business for Braze AI by collaborating with the Braze sales team and engaging new and existing senior customer relationships. The ideal candidate has at least 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing. You will need to bring an entrepreneurial mindset and index on action; you can navigate complex tech evaluations with Enterprise Brands, and you excel in fast-paced environments. You can collaborate well with others and gain leverage by enabling colleagues.

In particular, you will:

Help lead discussions with potential new Braze AI Decision Studio customers.

Work with our pre- and post- sales teams, along with current and future Braze AI Decision Studio customers, to determine the highest-impact applications of our AI solution and help quantify their impact

Enable your colleagues in AI Decisioning by training them on the nuances of reinforcement learning and its application in marketing.

Participate in Braze AI Decision Studio Proofs of Value (POV) motion to ensure they progress successfully, working closely with Braze AI Decision Studio’s technical Implementation team.

Communicate customer needs to Braze AI Decision Studio’s product & marketing teams, ensuring a customer-centric product roadmap.

Attend marquee meetings, events, conferences, and trade shows to represent Braze AI.

WHO YOU ARE

Experienced: 5+ years of experience in one of the following industries: enterprise sales, consulting, marketing technology, AI, or marketing, with a track record of distinctive performance.

Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

Executive presence: exceptional communication and presentation skills, able to effectively engage and influence executive-level stakeholders

Business acumen: you can understand the key drivers of business for a given company and interpret the best way to accelerate impact via AI

Technology enthusiast: you are passionate about new technologies and their potential to impact business-as-usual

Execution-focused: you can structure a plan, align stakeholders, and see it through to execution

People person: you build trust-based relationships with internal team members and external partners, and combine empathy with a willingness to have direct, challenging conversations

Process-driven: you can create scalable frameworks to optimize the success of business outcomes

Entrepreneurial: you take initiative, work around obstacles, and always seek creative ways to get to the next level

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity

Retirement and Employee Stock Purchase Plans

Flexible paid time off

Comprehensive benefit plans covering medical, dental, vision, life, and disability

Family services that include fertility benefits and equal paid parental leave

Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

A curated in-office employee experience, designed to foster community, team connections, and innovation

Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching

Employee Resource Groups that provide supportive communities within Braze

Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you .

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are lo