Problem Resolution Specialist

Job Functions, Duties, Responsibilities and Position Qualifications:

You are a superhero when it comes to patient specimens. You’ve got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours

This opportunity is:

• Location: Memphis, TN
• Days: Monday - Friday, rotating weekends and holidays

Hours: 40+hours per week. Availability includes 3pm-11:30pm

Full Time: Benefit Eligible

In this role, you will:

• •Perform a vital part of the patient care process by making sure laboratory specimens are properly processed, prepared, routed, and stored
• •Recognize when corrective action is needed and implement effective solutions
• •Work in a laboratory environment with biological hazards and PPE requirements.
• •Champion safety, compliance, and quality control

All you need is:

• •High School Diploma or equivalent
• •Strong reading, writing, and analytical skills
• •Ability to operate general laboratory equipment, including but not limited to: telephones, computers, centrifuges, and audible alarms.

Bonus points if you’ve got:

1 - 2 years of related experience in clinical laboratory, data entry, or production

We’ll give you:

• •Appreciation for your work
• •A feeling of satisfaction that you’ve helped people
• •Opportunity to grow in your profession
• •Free lab services for you and your dependents
• •Work-life balance, including Paid Time Off and Paid Holidays
• •Competitive benefits including medical, dental, and vision insurance
• •Help saving for retirement, with a 401(k) plus a company match
• •A sense of belonging – we’re a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

40

Work Shift:

2nd Shift (United States of America)

Job Category:

Laboratory Operations

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.