Process Coordinator - Operations

Job Summary

We are looking for a Process Coordinator to coordinate day-to-day business processes, ensure timely execution of activities, maintain MIS and documentation, and coordinate with internal teams and external stakeholders.

Key Responsibilities

Coordinate and monitor day-to-day operational processes.

Follow up with different departments to ensure timely completion of assigned activities.

Maintain process-related records, trackers and documentation.

Prepare MIS reports, daily/weekly/monthly reports and dashboards .

Track pending activities, TAT, deliverables and process status.

Coordinate with internal teams, vendors, customers and other stakeholders.

Identify process gaps and escalate delays or issues to the concerned team.

Ensure adherence to defined SOPs and company processes.

Maintain accurate data in Excel/ERP/software systems.

Support management with regular updates and reports.

Assist in process improvement and implementation of new processes.

Handle email communication, documentation and follow-ups.

Perform any other coordination and administrative activities as required.

Required Skills

Good knowledge of MS Excel and MIS reporting.

Strong coordination and follow-up skills.

Good communication and interpersonal skills.

Good documentation and record-management skills.

Ability to manage multiple tasks and deadlines.

Attention to detail and accuracy.

Experience with ERP/CRM/software systems will be an advantage.

Qualification

Graduate in any discipline . MBA/PG qualification will be an advantage.

Candidate Profile

2–5 years of experience in Process Coordination / Operations / MIS / Business Coordination .

Candidates from FMCG, manufacturing, trading or corporate environments will be preferred.

Must be comfortable working on-site at Andheri East