Product Manager

Are you a creative self-starter who enjoys solving complex problems and turning ideas into real-world products? As a Product Manager at Alarm.com, you’ll help define, build, and launch a new commercial product at the intersection of software, IoT, and AI-enabled development.

This is not a traditional PM role focused only on customer discovery and requirements writing. We are looking for a technically minded, execution-oriented person who is excited to use AI tools as part of their daily work—to accelerate research, prototype ideas, analyze information, and contribute directly to the product’s technical development. You’ll work closely with engineering, design, quality, and business stakeholders to bring a new offering to market while building strong product, technical, and AI fluency along the way.

WHY THIS ROLE

This role is a chance to help shape a new product offering from an early stage, with real influence over its direction, workflows, and execution. Rather than stepping into a mature product, you’ll help define what gets built and how the team builds it.

It’s also a unique opportunity to go beyond traditional product management. In this role, you’ll use AI tools as a core part of your workflow—not just to support planning and analysis, but to prototype, automate, and contribute directly to technical execution. If you’re excited by ownership, technical problem-solving, and building something new with modern tools, this role offers an unusually hands-on start to a product management career.

RESPONSIBILITIES

Product Strategy & Roadmap Definition: Contribute to and help shape the product roadmap and vision for a new offering from concept to release. Support the translation of customer problems into requirements and technical specifications, with guidance from senior stakeholders .

Cross-Functional Delivery & Execution: Partner closely with Software Engineering, Quality Engineering, and the UX Design team, Design to shepherd features through development. Collaborate with Quality and Beta teams to test, validate, and streamline functionality to ensure a high-value release.

AI-Assisted Technical Contribution: Actively use AI-assisted tools to accelerate research, analyze data, and contribute to workflows. Go beyond traditional PM boundaries by using AI-assisted development tools to contribute directly to the code stack, internal tools, prototypes, or test assets—thriving in a hands-on, implementation-focused environment.

Stakeholder Alignment & Enablement: Communicate and support alignment on product direction and priorities across teams. Collaborate with Marketing, Sales, and Support to build excitement, create training materials, and support go-to-market strategies.

Product Lifecycle Optimization: Assist in tracking product adoption, usage metrics, and customer feedback to support future prioritization decisions . Partner with Customer Support and Operations to triage and resolve issues, ensuring an outstanding end-to-end customer experience.

About You

Extreme Ownership: You take complete accountability for moving work forward, proactively stepping in to resolve challenges and keep the product on track.

Continuous Learner: You possess a growth mindset and are eager to build deep expertise in our product, the market, and your own technical and AI fluency.

Cross-Functional Collaborator: You possess exceptional communication skills and excel at bridging the gap between technical teams and non-technical stakeholders, keeping everyone aligned and excited about the product vision.

Hands-on Problem Solver: You love getting close to the implementation and enjoy bridging the gap between strategy and technical execution.

REQUIREMENTS

Bachelor’s degree (B.S. or B.A.) is required

Strong written and verbal communication skills, with the ability to explain technical concepts to diverse audiences

1–2 years of professional experience (product, engineering, project management, technical operations, or related roles)

Demonstrated comfort learning and using AI tools to solve problems, improve workflows, and accelerate execution

Interest in contributing directly to technical work, including prototypes, scripts, internal tools, or code-assisted implementation

Strong interest in working at the intersection of software, IoT systems, and AI-enabled development

Demonstrated ability to take initiative, operate in ambiguous environments, and learn quickly

Strong organizational skills and ability to manage multiple projects in a fast-paced environment

PREFERRED QUALIFICATIONS

Familiarity with AI-assisted development tools, large language models, or workflow automation tools

Exposure to software development, scripting, prototyping, or technical troubleshooting

Experience working on technical products in a collaborative, cross-functional environment

Interest in product roles that blend strategy, execution, and hands-on technical contribution

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM ?

Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.

Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!

Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.

Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week .

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com 's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com 's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com .

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We colle