Product Manager Card Payments

CAPCO POLAND

CAPCO POLAND

We are looking for a Poland-based candidate. This is hybrid role 1-2 times from Kraków office per month.

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions.

At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management.

Role Overview

We are seeking an experienced Product Manager to take end-to-end ownership of key platform and self-service capabilities across our product ecosystem. This role is responsible for defining product strategy, driving execution, and delivering seamless, scalable experiences that empower users and support business growth.

You will work cross-functionally with engineering, design, commercial, and operations teams to build intuitive, reliable, and high-impact solutions for both internal and external users.

Key Responsibilities

Platform & Access

Own the Single Sign-On (SSO) integration and Launchpad experience across the product suite

Define and manage platform-level features such as notifications, contextual help, and user preferences

Ensure a seamless, consistent, and secure entry point for all users

User Management

Define and execute the product strategy for user lifecycle management

Oversee onboarding, authentication, role-based access, and permission management

Deliver scalable administrative controls for internal and external users

Self-Service — Product Cross-Sell

Lead the discovery and delivery of self-service journeys that enable merchants to explore, trial, and adopt additional products

Reduce friction in the commercial expansion funnel through intuitive product experiences

Partner with commercial teams to drive adoption and revenue growth

Self-Service — Data Management

Own the roadmap for self-service data capabilities, enabling merchants to manage and update operational data

Ensure proper validation, audit trails, and governance controls are in place

Reduce dependency on support teams through robust self-service tooling

Terminal Configuration

Define product requirements for terminal setup, provisioning, and configuration workflows

Ensure reliability and ease of use across in-store payment environments

Collaborate with hardware and integration teams to optimize user experience

eCommerce Configuration

Own the e-commerce configuration experience for merchants

Enable management of payment settings, integrations, and channel-specific rules

Deliver intuitive, scalable self-service tools for online payment operations

Key Qualifications

Proven experience as a Product Manager, ideally in fintech, payments, SaaS, or platform products

Strong understanding of user management, authentication (e.g., SSO), and platform ecosystems

Experience building self-service products and reducing operational friction

Ability to translate complex requirements into clear product solutions

Strong stakeholder management and cross-functional collaboration skills

Data-driven mindset with a focus on outcomes and measurable impact

RECRUITMENT PROCESS

HR Interview with Recruiter

Skill Interview with Hiring Manager

Client Interview

Feedback and Offer

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