Product Manager II

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes.

Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden.

Bellese Technologies is looking for an experienced Product Manager to join one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency.

The Team you will be joining:

HQR - Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care.

The ideal candidate will have five or more years of experience as a customer-facing digital product manager in a cross-functional agile environment, ideally in the public sector, professional services or a highly regulated industry. To be successful, this person must have a deep understanding of the consulting mindset, user-centered prioritization and the ability to build trust with a wide variety of stakeholders in a complex organization. Success requires a candidate who has excellent communication, collaboration and technical product skills. This is a user-focused role, working to translate the needs of users and the business into digital product features.

Mindset

As a consultant , you find joy in the art of the short stint and look for opportunities to productively challenge the status quo.

As a collaborative leader , you leverage influence and trust, not authority to drive progress.

As a continuous learner , you have a growth mindset, and inquisitive nature and aren’t afraid to take calculated risks.

As a systems thinker , you take a holistic approach to evaluating the factors and interactions that could contribute to desired outcomes.

As an agile team lead , you know that maintaining a mindset of people over process is a recipe for success.

As a user advocate , you put the user at the heart of all problem-solving, from ideation through delivery.

Required Qualifications:

5 or more years as a Product Manager building digital products in a cross-functional agile environment

Expert knowledge of agile frameworks and principles and the ability to coach and mentor peers as needed

In-depth knowledge of the requirements management cycle with excellence in defining, writing and testing requirements, acceptance criteria and definition of done

Superior relationship-building skills in large, complex stakeholder environments

Exceptional communication skills across business, technical and creative stakeholders

Proven ability driving progress in ambiguous environments

Prior experience with:

Operating in a client-facing consulting or contracting role

Releasing products in a SaaS environment

Prior professional services, government, or federal consulting experience (Highly prefer Federal or State contracting experience)

Preferred Qualifications:

Direct knowledge is great, but knowledge with alternative products is perfectly OK!

The concepts are likely the same, and new tech can be learned.

Formal training in a variety of agile delivery frameworks, including SAFe

2+ years working on a remote team

Experience in a rapidly growing small business or startup environment

Experience building digital healthcare technology products and services

Experience working in the public sector or a highly regulated industry

Familiarity with accessibility requirements

Background in claims processing

Healthcare experience in population health or payor experience