Product Specialist - Mining Attachments

Product Specialist - Mining Attachments

• Location - Western Australia, Queensland, New South Wales
• Work Arrangement - Hybrid

• What we do at Weir
• We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

• Make your impact
• You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What you’ll do

Technical Expertise & Support: Act as the primary technical resource for the effective and profitable application of Surface and Underground Mining Attachments products, including Ground Engaging Tools (GET). Provide daily technical guidance, application engineering, equipment sizing, and product selection to meet customer operational requirements. Success means delivering expert solutions that enhance customer satisfaction and product performance. Travel approximately one-third of the time to mining sites, including Western Australia and other regions, for site visits and customer engagement.

Product Management & Development: Own and maintain product specifications, technical documentation, and sales support materials. Support product lifecycle management including health reviews, portfolio optimization, and market introductions. Collaborate with global teams on product launches, field trials, and validation activities to drive portfolio growth.

Proposal & Tender Support: Prepare technical and commercial quotations, proposals, and tender submissions. Develop equipment sizing calculations, costing models, and technical specifications. Participate in bid processes, customer clarifications, and sales negotiations as required.

Customer & Stakeholder Engagement: Serve as the key liaison between sales teams, engineering, product management, and customers. Conduct site visits and field assessments to understand operational challenges and validate product requirements. Deliver training, technical presentations, and demonstrations to customers and internal teams.

Governance & Quality Assurance: Coordinate warranty claims and corrective actions, ensuring timely resolution and compliance. Support continuous improvement initiatives to enhance product quality and customer satisfaction. Maintain accurate records and adhere to company policies and safety standards.

Cross-Functional Coordination: Facilitate communication and collaboration across Sales, Engineering, Supply Chain, Marketing, Finance, and fabrication partners to ensure successful product and project execution.

Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

• What you’ll bring
• Must-haves:

Degree in Engineering or equivalent combination of education and experience

5+ years’ experience in mining equipment operation or modelling, with strong technical expertise in Ground Engaging Tools (GET) products

Proven ability to deliver technical training and communicate effectively with both senior stakeholders and frontline personnel

Proficiency with MS Office, CRM systems (ideally Salesforce), PLM systems (ideally Agile), Power BI (navigation), and MS Project

Nice-to-haves:

Knowledge of Mining or Aggregate industry and heavy fabrication exposure

Experience in product lifecycle management and portfolio optimization

Negotiation skills and commercial acumen in tendering and proposal processes

Willingness and ability to continue formal or informal education and development

• Why join Weir?
• We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
• We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
• We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

• Benefits
• ⦿ Competitive pay
• ⦿ Career development and learning support
• ⦿ Access to global inclusion networks
• ⦿ Regional and team-specific benefits
• ⦿ Sharebuilder scheme
• ⦿ Wellness support for you and your family
• ⦿ Collaboration with global teams
• ⦿ Study support