Program Director

Responsibilities

The Program Director is a senior leadership role responsible for driving large-scale, complex IT transformation programs across multiple business units and client organizations. The role focuses on end-to-end program ownership, C-suite stakeholder management, business transformation, financial performance, and revenue growth.

Key Responsibilities

1. Executive Client & Stakeholder Management

Act as the primary strategic advisor to client leadership and C-suite executives.

Build strong long-term client relationships and drive executive alignment.

Lead steering committees, governance reviews, and transformation discussions.

Communicate program risks, issues, and progress proactively.

Translate technical initiatives into business outcomes, ROI, and strategic value.

2. Program Strategy & Delivery

Own the complete program lifecycle from presales through delivery and benefits realization.

Manage multiple interconnected projects, workstreams, and delivery teams.

Drive large transformation initiatives involving cloud, enterprise applications, AI/GenAI, and digital transformation.

Ensure delivery aligns with contractual commitments, milestones, and scope.

Establish and execute strategic roadmaps and transformation agendas.

3. Financial & Commercial Leadership

Manage large program P&L, budgets, revenue, and profitability.

Lead scope, budget, and contract negotiations.

Identify account expansion opportunities and drive additional revenue.

Contribute to business growth through consulting and services opportunities.

Required Experience

Bachelor's degree required; MBA/Master's preferred.

PMP/PgMP certifications are advantageous.

20+ years of IT program management experience.

5+ years with a leading IT services/provider organization.

Proven track record in delivering large, multi-year enterprise transformation programs.

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Key Skills

Digital & IT Transformation

Cloud, Enterprise Architecture, Data & Analytics

AI/GenAI awareness

Agile & DevOps methodologies

Executive communication & storytelling

Strategic business consulting

Stakeholder management & negotiation

P&L ownership and commercial management

Business development and revenue growth

Leadership of large global teams

Education

Bachelor of Engineering