Public Safety Telecommunicator (Office Automation)

Summary

About the Position: The incumbent of this position serves as Public Safety Telecommunicator for the US Army Installation Management Command, in the Directorate of Emergency Services Fire Protection and Prevention Division in Joint Base Lewis-McChord, Washington. ***Note: Multiple positions may be filled from this announcement.***

Duties

• •Provide emergency services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.
• •Monitor computerized fire alarm systems and other alarm systems such as Joint Capabilities Integration Development System (ICIDS) alarm systems
• •Maintain an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response.
• •Operate Computer Aided Dispatching (CAD) system, telephones, radios, and station alerting systems.
• •Provide initial Incident command support until responding emergency units arrive on scene.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes (1) answering emergency and non-emergency calls and dispatching fire, police and emergency medical personnel and vehicles in accordance with procedures established; (2) operate computer aided dispatching system and automation equipment to log calls, and; (3) provide callers with emergency medical assistance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.