QA Test Manager

Role Overview

We are looking for an experienced QA Test Manager with 14+ years of experience to lead end-to-end Quality Assurance for enterprise applications. The ideal candidate will define the QA strategy, lead automation initiatives using Playwright, manage distributed QA teams, and ensure the successful delivery of high-quality software across multiple Agile projects. This role requires a strong combination of leadership, test management, automation expertise, and quality governance to drive reliable software releases.

Key Skills

14+ years of experience in Software Quality Assurance, Test Management, and Test Automation.

Strong hands-on experience with Playwright for web UI automation testing.

Expertise in designing, developing, and maintaining scalable automation frameworks using Playwright with TypeScript/JavaScript.

Strong experience in Functional, Regression, Integration, API, End-to-End, and User Acceptance Testing.

Experience in Non-Functional Testing (NFR), including Performance Testing and Security Testing.

Strong understanding of Agile/Scrum methodologies, SDLC, STLC, test planning, execution, and defect lifecycle management.

Experience with Azure DevOps, Jira, Git, Jenkins, and CI/CD pipeline integration.

Ability to proactively identify, assess, and mitigate potential quality and delivery risks early in the QA lifecycle.

Strong ownership of QA delivery, release readiness, quality governance, and testing best practices across multiple projects.

Experience driving process optimization, test strategy improvements, automation adoption, and continuous improvements across QA and SDLC practices.

Proven ability to lead QA planning, execution, resource allocation, stakeholder communication, and delivery management.

Excellent leadership, analytical, problem-solving, and communication skills.

Key Responsibilities

Define and implement the overall QA strategy, processes, standards, and quality governance framework across projects.

Lead, mentor, and manage QA teams, ensuring effective test planning, execution, and delivery.

Drive automation initiatives using Playwright and improve automation coverage across enterprise applications.

Oversee functional, API, regression, end-to-end, performance, and security testing activities.

Review and approve test plans, test cases, automation scripts, and execution reports to ensure testing quality and completeness.

Collaborate with Product Owners, Business Analysts, Developers, Project Managers, and business stakeholders throughout the software development lifecycle.

Manage defect triage, root cause analysis, release readiness, and production validation activities.

Track QA metrics, quality KPIs, and testing progress, and provide regular status reports to leadership and stakeholders.

Ensure automated test suites are integrated into CI/CD pipelines to support continuous testing and faster release cycles.

Drive continuous improvement initiatives, establish QA best practices, and optimize testing processes across the organization.

Preferred Qualifications

Experience testing enterprise-scale web and cloud-based applications.

Relevant domain experience (Insurance preferred) is desirable.

Experience with API testing tools such as Postman and exposure to performance testing tools is an added advantage.

Strong understanding of modern QA practices, automation-first testing strategies, and quality engineering principles.