Receiving Team Member (Trussville)

Position Reports to: Warehouse Assistant Store Manager

Position Description:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

Capability Requirements: The individual must…

Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values…

Urgent Pursuit

Sacrificial Service

Intentional Development

Clear Communication

Complete Alignment

Excellent Execution

3. Have excellent customer service skills with an upbeat, positive, and joyful demeanor

4. Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100*)

5. Able to kindly, but firmly enforce VTS policies on non-accepted items

6. Repeatedly lift 50+ pounds unassisted

7. Quickly and efficiently evaluate “keep or trash” for all donated items

Time Requirements:

This position will require between 32-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

Excellent Customer Service

Greet every customer and treat them with respect, optimism and joy at all times

Answer any and all questions for customers

Assist with any customer needs

Properly thank each customer for their business and donation

Escalate any customer service needs to Assistant Store Managers or Store Manager as needed

Share the vision and mission of Vapor Ministries with customers

Receiving

Quickly and efficiently unload all donor vehicles

Inspect each donated item for quality and condition and sort to proper department or trash

Maintain a clean and organized donation area throughout the work day

Remove all trash/recycling to the dumpster areas

Retrieve and load furniture for customers that are sold inside the store

Opening/Closing

If scheduled to open or close, perform and complete the opening/closing checklist procedures

Housekeeping

Ensure a properly organized workspace during operating hours

Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day

Trash & Exterior Excellence

Maintain the cleanliness of the dumpster and overflow areas

Maintain the cleanliness and visual excellence of the exterior areas of the store

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.