Receptionist

Overview

Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.

This is a part-time, one day per week position. The shift hours are from 9:30a-4:30p every Wednesday.

Due to the COVID-19 pandemic , we supply PPE (Personal Protective Equipment) to keep you and our residents safe. Additionally, we have implemented stronger infection control and testing procedures in all Otterbein locations.

Responsibilities

Greet customers entering and leaving the community, using customer name whenever possible

Answer customer calls and direct them appropriately

Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible

Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions

Qualifications

Education: High school diploma or equivalent

Experience: A minimum of 1 year preferred

Ability to be self-directed and prioritize tasks, working independently and managing time efficiently

Excellent customer service and communication skills, both written and verbal

Computer Skills: Proficient in Microsoft Office

Apply today and begin a meaningful career as a Receptionist at Otterbein!