Receptionist

About the role:

Silvertreebrands builds disruptive purpose-driven consumer and digital brands. Our power brands include UCOOK, Faithful to Nature, Pet Heaven and SKOON. We focus on building amazing customer experiences that are “Good for you, good for the planet.” We trust our employees with full accountability and autonomy from day one. This unique entrepreneurial and performance-driven culture enables us to achieve executional excellence.

As the Silvertreebrands Receptionist, you will be the first point of contact for our company. The receptionist duty is to offer administrative support across the company. Your duty is to welcome and greet people that visit our company as well as to coordinate front-desk activities such as answering phone calls. The ideal candidate needs to have a positive and pleasant personality, and needs to execute all administrative tasks to the best standards.

Responsibilities

Greet and welcome guests as soon as they arrive at the office

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Arrange travel deliveries that need to be made

Keep updated records of office expenses and costs

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Help with the preparations of social events

Any other ad hoc duties as required

Requirements and skills

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional and positive attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organisational skills

Multitasking and time-management skills, with the ability to prioritise tasks

Customer service attitude

Excellent people skills

High school Certificate

Knowledge of IT support would be beneficial