Regional Project Coordinator, Senior Executive (2years contract)

Position Summary

• We are seeking a detail-oriented and proactive Project Operations Specialist to support the efficient execution and monitoring of digital system operations and enhancements across multiple regional systems.
• The candidate will be responsible for monitoring and reporting the usage of various regional systems and provide insights to the relevant business operations

Role and Responsibilities

System Enhancement Planning:

· Drive the roadmap planning and prioritization of enhancements for regional systems based on business needs and user feedback.

Process Improvement & Root Cause Analysis:

· Conduct deep dives into pain points reported by subsidiaries across various systems.

· Provide root cause analyses and recommend system or process improvements.

System Development Task Monitoring:

· Track and monitor monthly man-hours and development progress across key regional systems, ensuring alignment with project timelines and resource plans.

KPI & Adoption Tracking:

· Analyze monthly usage data and evaluate adoption progress of core systems by subsidiaries against set KPIs.

· Prepare and deliver PowerPoint & Excel reports summarizing project status, risks, and key updates to management.

Vendor Management:

· Review and verify monthly invoices for vendor services; ensure timely submission for payment processing.

· Support annual review of vendor operations contracts to ensure alignment with performance and scope..

Survey Administration Support:

· Provide ad hoc support for HQ-led surveys, including coordination, communication with subsidiaries, and data collection.

System Training:

· Coordinate and support ad hoc training sessions

Other ad-hoc duties

Skills and Qualifications

· Bachelor’s degree in Information Technology, Business Administration, Project Management or related field.

· 3 years of experience in project operations, system coordination, or business analysis.

· Knowledge with project management tools (e.g. Jira) is a plus

· Strong analytical skills and attention to detail.

Great communication skills, both written and verbal

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