Remote Client Services – Vacation Coordinator

About the Role:

We are seeking a Remote Client Services professional to support vacation planning activities and assist clients with organizing their travel details. This role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment.

Responsibilities:

Provide client support throughout the vacation planning process

Assist with researching destinations, accommodations, and activity options

Collect and organize required trip details and preferences

Prepare and update itinerary information and related documentation

Communicate clearly with clients to ensure all questions are answered

Maintain accurate client profiles and update internal systems as needed

Coordinate follow-ups and scheduling to ensure timely completion of planning tasks

Support the booking process by confirming details and providing administrative assistance

Perform general customer service and coordination duties as assigned

Qualifications:

Strong organizational skills and attention to detail

Clear written and verbal communication abilities

Ability to work remotely and manage time effectively

Comfortable using online platforms and digital tools

Previous customer service or administrative experience preferred

Dependable, professional, and proactive in following up with clients

Work Environment:

100% remote role

Flexible schedule

Training and ongoing support provided

If you enjoy helping clients, staying organized, and contributing to smooth, well-planned vacations, this role provides a supportive environment to grow your skills in client services and travel coordination.