Remote Technical Customer Support - QA and Game Dev - 7/26

We Could Use Someone Like You in Our Crew.

ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.

This is a 24/7 project seeking at least 20 hours of availability weekly.

Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!

System Specs Required (Very important - we'll only consider candidates who meet these minimum specs):

i7 Quad Core 3.0 GHz or higher

32 GB RAM

Nvidia 3080 or higher (or equivalent)

500 GB+ Hard Drive Space (Recommended 1TB)

Dual Monitors – Highly Recommended

Internet speed of at least 100 down and upload 20 minimum

Stable power connection

Ideal Candidate:

Very strong attention to detail

Looking for those who have robust knowledge of game engines; game development is a strong bonus

Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus

Technical Customer Support experience

Knowledge of digital marketplace platforms

Salesforce experience (or other CRMs)

Ability to gather and analyze technical data

Foundational understanding of scripting or programming concepts

Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.

Professional English fluency