Residential Care Worker (High Intensity) - Wollongong

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW.

We have Casual and Part time shifts available:

Availability across a 24/7 roster, including morning, afternoon, and active overnight shifts is essential.

Shift duration ranges from 3hrs - 8hrs.

This role requires:

Experience and confidence in supporting individuals with ASD Level 3 and intellectual disability

Familiarity with restrictive practices

Management of high and frequent behaviours of concern

Behaviours of concern you must be confident supporting:

self-injurious behaviours (e.g., head hitting, biting)

physical aggression (e.g., grabbing, scratching, striking)

property damage (e.g., throwing items, slamming doors)

absconding/exit-seeking behaviours

sensory-seeking and repetitive behaviours

complex personal care needs (including hygiene and faecal smearing support)

Key responsibilities

Follow BSP strategies consistently (including Green/Yellow/Red response)

Use low arousal de-escalation and proactive support strategies

Provide personal care, hygiene support, and daily living assistance

Medication administration (Webster packs) and PRN processes as authorised

Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting

Maintain participant dignity, privacy, and professional boundaries

Escalate concerns through the chain: Team Leader → House Coordinator → ROM (after hours via On-Call)

What we’re looking for

SIL experience and confidence with complex behaviours (highly regarded)

Strong documentation skills and ability to follow plans precisely

Medication competency (or willingness to complete competency assessment promptly)

Calm under pressure, consistent, and respectful communication

Essential requirements:

NDIS Worker Screening Check (or willingness to obtain immediately)

National Police Check

First Aid + CPR (current)

Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)

Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)

Unrestricted Australian work rights

No sponsorship provided

Two professional references