Revenue Tax Technician

Agency

Dept of Revenue

Division

Examination

Job Classification Title

Revenue Tax Technician (S)

Position Number

60082378

Grade

NC09

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING***

The North Carolina Department of Revenue is currently recruiting for a Revenue Tax Technician (RTT) position to work in the Examination Division. This position performs a variety of tasks in the Discovery Unit within Central Examination. The Revenue Tax Technician is involved in educating and assisting taxpayers in the areas of tax compliance and reporting procedures to ensure compliance with tax laws.

The position makes technical determinations based upon established procedures that require an accurate analysis of data and situations to draw sound conclusions which result in effective courses of action. The position performs technical functions by reviewing and analyzing data on federal and state individual income tax returns. The position accesses and reviews taxpayer account information and enters information into ITAS based on their review and departmental rules and regulations and assists in maintenance of databases and spreadsheets related to the audit programs.

This is a great opportunity for someone with excellent time management skills, a strong work ethic, and can prioritize and multitask. The Revenue Tax Technician demonstrates courteous, professional, and efficient behavior while dealing with controversial matters with both taxpayers and coworkers.

Knowledge Skills and Abilities/Management Preferences

Considerable knowledge of business and accounting principles

Strong analytical skills

Basic knowledge of taxation principles and terminology

Excellent written and oral communication skills

Recruitment Range: $41,206 - $72,113

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the m o st qualified pool of applicants.

COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program ( numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service

Twelve paid holidays per year

Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year

Twelve sick days/year which are cumulative indefinitely

Paid Parental Leave

Personal Observance Leave and Community Service Leave

Longevity pays lump sum payout yearly based on length of service

401K and 457 plans

Eligibility for the Public Service Loan Forgiveness Program

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or HumanResources@ncdor.gov . Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832 .

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree in Business Administration, Accounting or related field from an appropriately accredited institution, and one year work experience preferably in an accounting-related environment or an equivalent combination of education and experience.

Related fields considered are as follows: Public Sector & Government Administration Management, Economics, Tax, Finance, Public Administration, Business Management, Tax Law, Business Law, Financial Management, Business Operations, Trust and Wealth Management, and Administrative Science.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tanya Jackson Dearmon

Recruiter Email:

[email protected]